Cancun Public Services, Immigrations and Customs

Looking for something or need assistance while you're away from home? We've provided a list of important services here to help you during your travels with us in Cancun and the Riviera Maya.
Click on any of the links below to find out more about the services available.
Cancun Consulate Offices
  • AUSTRIA
    Ph: 881 59 00; EMERGENCIES: Mobile: (044) 998 148 12 71
    Hrs: Monday thru Friday 9:00 a.m. to 2:00 p.m.
    Calle Pecarí 37/Esq. Av. Tulúm, SM 20, CANCUN
  • BELGIUM
    Ph: 892 25 12; EMERGENCIAS: Mobile: (044) 998 734 73 21
    E-mail: consul@belgicacancun.com info@belgicacancun.com, Information: www.belgicacancun.com
    Hrs: Monday thru Friday 9:00 a.m. to 2:00 p.m.
    Av. Tulúm 192, Plaza Tropical Local 59, CANCUN
  • CANADA
    Ph: 883 33 60; EMERGENCIES: For Canadian citizens only after 5:00 p.m.: 01 (800) 706 29 00 / Call free number With the Canadian Agent Canadá 001 800 514 01 29
    cancun@canada.org.mx (share address)
    Alie.bourgeois@canada.org.mx ( Consul address )
    Hrs: Monday thru Friday 9:00 a.m. to 3:30 p.m
    Plaza Caracol 3rd floor. 330 , Zona Hotelera, CANCUN
  • CHILE
    Ph: 892 84 06; EMERGENCIES: : Celular (044) 998 116 86 12
    Hrs: Lunes a Viernes de 9:00 a.m. a 2:00 p.m
    Calle Jaleb 17, SM 20, Mz 1 CANCUN
  • CHIPRE
    Ph: 892 08 88 and 887 70 06; EMERGENCIES: Mobile (998) 147 78 91
    E-mail: chipre@consulado-de-chipre-cancun.org
    Hrs: Monday thru Friday 9:00 a.m. to 2:00 p.m
    Avenida Yaxchilán, Mza. 2, Lote 13, SM 17, CANCUN
  • CUBA
    Ph: 884 34 23;
    Hrs: Lunes a Viernes de 9:00 a. m. a 1:00 p.m.
    E-mail: cubacancun@prodigy.net.mx
    Calle Pécari No. 17 S.M 20, CANCUN
  • DENMARK
    Ph: 881 06 70;
    Hrs: Monday thru Friday 9:00 a.m. to 13:.00 p.m.
    Blvd. Kukulcán Km 16.5 Z.H
    E-mail: tjohnsson@omnicancun.com.mx , apresidencia@grupocancun.net
  • HUNGARY
    Ph: 848 83 00;
    Hrs: Monday Thru Friday 10:00 a.m. to 5:00 p.m.
    E-mail: consuladohhungriacancun@prodigy.net.mx
    Blvd. Kukulcán km 15.3, Inside Aqua World, Zona Hotelera
  • IRELAND
    Ph: 112 54 36;
    Hrs: Monday Thru Friday 9:00 a.m. to 1:00 p.m.
    E-mail: consul@gruporoyale.com
    Avenida Coba 15, SM 22 Mz 8, Cancun Centro
  • ITALY
    Ph: 884 12 61;
    Hrs: Monday Thru Friday 9:00 a.m. to 2:00 p.m
    E-mail: E-mail: conitaca@prodigy.net.mx y rubi_rubalcaba@hotmail.com
    Calle Alcatraces No.39 SM 22, CANCÚN
  • LEBANON
    Ph: 01 999 926 41 11;
    Hrs: Monday Thru Friday 9:00 a.m. to 2:00 p.m
    Calle 23 # 143.A x 32 Col. Buenavista, MERIDA
    E-mail: roboertoabraham@gmail.com
  • SWITZERLAND
    Ph: 01 999 926 41 11;
    Hrs: Monday Thru Friday 9:00 a.m. to 2:00 p.m
    Avenida Coba 12, Local 214 (planta alta Rolandi’s Restaurant) SM 5, CANCUN
    E-mail: sandrorolandi@yahoo.com.mx and pastaseca@prodigy.net.mx
  • ESPAÑA
    Ph: 848 99 89 and 849 56 59;
    Hrs: Lunes a Viernes de 10:00 a.m. a 1:00 p.m.
    E-mail: consulado_honorario@sercc.com.mx
    Blvd. Kukulcán Esq.Calle Cenzontle, Zona Hotelera, CANCUN
  • UNITED STATES OF AMERICA
    Ph: 883 02 72 and 883 13 73
    Hrs: Monday thru Friday 9:00 a.m. to 13:.00 p.m.
    E-mail: cancunagency@gmail.com
    Plaza Caracol 2, 3rd floor, Zona Hotelera, CANCUN
  • FINLAND
    Ph: 884 16 00;
    E-mail: notariacancun@prodigy.net.mx
    Hrs: Monday thru Friday 9:00 a.m. to 2:00 p.m. and 5:00 p.m. to 8:00 p.m.
    Avenida Nader 28, SM 2-A 77500 Cancún
  • FRANCE
    Ph: Mobile (044) 998 147 74 48 and (044) 998 109 79 57
    E-mail: consulatcancun@aol.com
    Hrs: Monday thru Thrusday 10 a.m. – 12 p.m. Only with appointment
    Av. Fonatur, Plaza Los Alamos, CANCUN
  • GREAT BRITAIN U.K
    Ph: 881 01 00 and 848 82 29;
    E-mails: penag@fco.gov.uk and mark.carney-honcon@fconet.fco.gov.uk
    Consular information: consular.mexico@fco.gov.uk and consular.mexico@fco.gov.uk
    Hrs: Monday thru Friday 9:00 a.m. to 3:00 p.m.
    Hotel Royal Sands , Blvd. Kukulcan Km. 13.5, ZH, CANCUN
  • HOLLAND
    Ph: 884 34 23;
    Hrs: Lunes a Viernes de 9:00 a. m. a 1:00 p.m.
    Calle Reno # 45, SM 20, M20, CANCUN
  • DENMARK
    Ph: 884 6284;
    Hrs: Monday Thru Friday 9:00 a.m. to 2:00 p.m.
    E-mail: nlconsulcancun@prodigy.net.mx
    Blvd. Kukulcán Km 16.5 Z.H
  • LUXEMBURG
    Ph: 01 999 926 17 25;
    Hrs: Monday Thru Friday 9:00 a.m. to 5:00 p.m
    Calle 25-A, No. 500-B X 58-A, Colonia Itzimná, Mérida, Yucatán
    E-mail: jlponceg@sureste.com
  • NORWAY
    Ph: 887 44 12;
    Hrs: Monday Thru Friday 9:00 a.m. to 1:00 p.m
    Calle Venado 30, SM 20, Mz. 18, CANCUN
    E-mail: noruega@aviomar.com.mx
  • POLAND
    Ph: 892 17 64;
    Hrs: Monday Thru Friday 9:00 a.m. to 2:00 p.m
    Av. Bonampak No. 73-01, SM 3, CANCUN
    E-mail: consul@poloniacancun.com and apeniche@poloniacancun.com
  • PORTUGAL
    Ph: 884 27 35;
    Hrs: Monday Thru Friday 9:00 a.m. to 3:00 p.m
    Calle Guanábana 40, SM 25, Mz. 13, Lote 11, Retorno 2, Depto. 2, CANCUN
    E-mail: consul_portugal_cancun@prodigy.net.mx
  • SOUTH AFRICA
    Ph: 884 10 41 and 884 94 40;
    Hrs: Thru Friday 9:00 a.m. to 2:00 p.m and 5:00 pm to 8:00 pm
    Calle Granada No. 30, SM 2 A, CANCUN
    E -mail: notaria020@prodigy.net.mx
  • SWEDEN
    Ph: 884 94 35;
    Hrs: Monday Thru Friday 9:00 a.m. to 3:00 p.m
    Av. Nichupté, Mz 2, Lote Penthouse 5, 6 y 7, SM 19, Edif. Pabellón del Caribe, CANCUN
    E-mail: peter.leder@plhconsulting.net, pleder@prodigy.net.mx

COURTESY INFORMATION PROVIDED BY THE HONORARY CONSUL OF GERMANY. IN QUINTANA ROO, MEXICO updated on August 26, 2009